Introduction

This Privacy Notice outlines how Potionix Limitada (referred to as “our,” “we,” or “us”) collects, processes, shares, and protects personal data shared by you while interacting with our services on http://potionix.io/ (the “Platform”). It explains how we handle personal information belonging to our customers, their representatives, and visitors to our Platform.

We are committed to respecting your privacy and have adopted all necessary measures to ensure the security, accuracy, and accessibility of your personal data. “Personal data” refers to any information that can identify you directly or indirectly.

Contact Information

The terms “us,” “we,” or “our” refer to Potionix Limitada, headquartered at Ofident Building, Office 3 Costa Rican North American Cultural Center, 200M North and 50M East, San Pedro, Barrio Dent, San Jose, Costa Rica.
For privacy-related inquiries, reach out to us at: info@potionix.io.

Types of Data We Collect

The personal data we may collect includes:

• Contact details such as your email, phone number, or messaging app ID.
• Identity verification details, including government-issued IDs.
• Residential address.
• Financial details.
• Employment or professional information.
• Geolocation data.
• Records of your activity and log history on the Platform.
• IP address, browser details, operating system data, and device fingerprinting information.

While most of this information is provided directly by you, we may also gather data from third-party sources like public records, sanctions databases, or service providers. Tools for screening, fraud detection, and identity verification are integral to our processes.

Please note that failure to provide required information for Know Your Customer (KYC) or Anti-Money Laundering (AML) checks will prevent us from offering services to you. Additional data may be requested for regulatory compliance.

Additionally, your personal data may be subject to automated decision-making processes, such as profiling, to support onboarding, fraud prevention, and account maintenance activities.

Why We Process Your Data

We collect and use personal data to:

• Deliver services to you or the entity you represent.
• Communicate with you and respond to inquiries.
• Meet legal obligations, including KYC/AML requirements.
• Support criminal investigations or regulatory reviews.
• Protect your assets from unauthorized access.
• Prevent fraudulent or scam activities.
• Share product updates and news.
• Address disputes or safeguard legitimate interests.

Legal Basis for Processing:

• Your consent: You may withdraw this at any time by contacting info@potionix.io.
• Contractual necessity: For fulfilling obligations tied to services.
• Legal compliance: For adhering to AML/CTF laws and maintaining tax records.
• Legitimate interests: For fraud prevention, service updates, and communication with corporate representatives.

Data Sharing

We may share personal data with:

• Affiliates, agents, and service partners.
• Providers of fraud prevention or identity verification solutions.
• Data vendors offering publicly accessible information (e.g., sanctions lists).
• Financial partners managing fiat payment processing.
• Law enforcement or regulatory bodies, as required by law.

Cross-Border Data Transfers

We may transfer your personal data internationally under these conditions:

• The destination country ensures adequate data protection standards.
• Necessary safeguards are in place to protect your rights.
• Exceptions apply, such as legal claims or public interest matters.

Retention Policy

Your personal data is retained only for as long as necessary to meet legal requirements, resolve disputes, or protect legitimate interests. Typically, this retention period does not exceed seven (7) years after the end of our relationship.

You may request the deletion of your personal data; however, we may need to retain certain information to comply with legal obligations.

Your Rights

You have the following rights under applicable data protection laws:

• Access: Request copies of your personal data.
• Correction: Amend inaccurate or incomplete data.
• Deletion: Request the removal of your personal data.
• Processing Restriction: Limit how your data is processed.
• Objection: Oppose certain uses of your data.
• Data Portability: Transfer your data to another service or to yourself.

Requests are free, and we aim to respond within one month. Contact us at info@potionix.io to exercise these rights. Note that some requests may not be fulfilled due to legal or legitimate constraints.

Security Measures

We prioritize the security of your personal data by employing industry-standard encryption (e.g., SSL/TLS) and adopting recognized security frameworks to ensure data confidentiality and integrity.

Changes to This Notice

We reserve the right to amend this Privacy Notice at any time. Any updates will be shared via the Platform or email notifications.

This rephrased Privacy Notice retains the original intent while presenting the content in a different format and tone. Let me know if further adjustments are needed!